How much does website support cost?
Victoria Denisyuk from Columbus, Founder / CEO
The cost of support is a fixed subscription fee that depends on the type and complexity of the project. Within the subscription, all tasks go straight into work, with no separate approval of an estimate for every little thing, so the costs are predictable.
Key takeaway
How the support subscription fee works, what it includes and why you don't need to approve an estimate for every task.
The main advantage of the subscription model is predictability: you know the amount in advance and don't count every fix separately. For projects with occasional tasks there's also an hourly format, where you pay only for the time actually spent.
For new clients we make the start safe:
- hourly format — the first 30 hours are on us;
- subscription format — the first month is on us;
- a 30% discount when you pay for a year.
The cost already includes 24/7 monitoring, updates, security, virus protection and a monthly report with a statement of work. We have worked since 2002, helped more than 100 clients and keep uptime at 99.8%.
Want to know the exact cost for your site? Get in touch with the support team — we'll choose the right format and calculate a subscription for your project.