Do you guarantee uptime?
Victoria Denisyuk from Ormoc, Founder / CEO
Yes. We guarantee website uptime at 99.8% and take responsibility for its stable operation. This is not just a promise: we constantly monitor the site, record availability in reports and respond quickly to any failures.
Key takeaway
We guarantee website uptime at 99.8% and take responsibility for the stability of its operation.
Behind this stability is 24/7 monitoring. The system automatically checks the site around the clock and immediately notifies the team of any unavailability. Most often we see and fix the problem in minutes — before your customers notice it.
Stability rests on regular work "under the hood":
- timely updates of the CMS, PHP and MySQL;
- security monitoring and closing of vulnerabilities;
- backups and fast rollback in case of failure;
- a transparent report with a statement of work for the period.
We have supported websites since 2002, we have more than 100 clients, and over that time we've learned to prevent problems, not just put out fires. We work on a clear subscription model and, if needed, hourly.
Want to understand your site's current uptime? Order a free audit — we'll show the weak spots and propose a plan. For new clients, the first 30 hours of the first month are on us.