Blog
We tell entrepreneurs from Eldoret how website support ensures stable operation, security and a continuous flow of orders from the internet — without outages, viruses or fines.
Seven reasons a website becomes unavailable and loses orders, and how proactive 24/7 monitoring keeps uptime at 99.8%.
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Why a site infection is dangerous, how it drops your search rankings and customer trust, and how cleaning plus protection brings traffic back — including from AI.
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Which 152-FZ and Roskomnadzor requirements websites most often violate, what it costs your budget and how to bring your site into compliance to get 0 fines.
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Why a slow site loses traffic and orders and how AI-powered optimization in 1–2 days speeds up the site and brings visitors back from search and AI.
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How the subscription support model differs from hourly billing, why estimates and approvals eat up weeks and how "all tasks straight into work" speeds up feature releases to 1–2 days.
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Automated monitoring runs around the clock and finds failures before customers do — keeping uptime at 99.8%.
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How we find and remove malicious code, close vulnerabilities and bring the site back into search results.
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Which points to check your site against for compliance with 152-FZ and Roskomnadzor requirements to avoid fines.
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We fix critical errors that block orders in minutes thanks to proactive monitoring and an on-duty team.
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How we safely update the CMS, plugins and dependencies so the site stays secure and stable.
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What you see in the monthly report with a statement of work and how to check task status at any time in the project management system.
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How round-the-clock support is organized and why the site stays under watch even at night and on weekends.
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How the support subscription fee works, what it includes and why you don't need to approve an estimate for every task.
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We guarantee website uptime at 99.8% and take responsibility for the stability of its operation.
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Why, with AI, new features ship in 1–2 days instead of weeks.
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What we do when a site is down and how monitoring brings it back online and keeps uptime at 99.8%.
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Which security measures protect the site from hacking and viruses and why updates and monitoring matter most.
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Why you should update PHP and MySQL, how it affects speed and security and how we do it with no downtime.
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Which tools to measure site speed with and which metrics matter for traffic and conversion.
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Common reasons rankings drop — from viruses to errors — and how cleaning and support bring traffic back.
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How proactive support differs from reactive support: we find and initiate tasks ourselves, without waiting for failures.
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How to get a 30% discount when you pay for a year of support and how much it saves.
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We accept new clients without restrictions and take a project on for support even from a previous contractor.
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Website Support LLC has been operating since 2002 and supports more than 100 clients worldwide.
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What certifications our team holds — PHP/MySQL, gold 1C-Bitrix partner, UMI.CMS partner.
Read MoreWe'll audit your website, highlight the problems, and propose emergency measures and ongoing support.
Barsukova Whitney
Station Road 30100, Eldoret 30100, Eldoret